Directory / Guides / Comparison checklist
Compare digital accessibility proposals with a clear scope and evidence
Independent editorial guidance. This is our planning checklist, not provider-supplied content, an endorsement or a guarantee of results.
Use this checklist to turn a broad search into a practical shortlist. Record the same questions and dated answers for each option, then check the details directly before committing.
Describe the product and user journeys
List the website, app, documents or other material involved, the critical tasks users need to complete and the technologies in scope. A proposal for a few public pages should not be compared as if it covers an authenticated application and all documents.
Ask how testing will be performed
Request the mix of automated checks, manual review, keyboard testing and assistive-technology testing. Ask which browsers, devices and assistive technologies are covered and how pages or journeys are sampled. A tool report and a human-led assessment answer different questions.
Separate audit, research and remediation
An audit identifies barriers within an agreed scope. Research with disabled people explores experience and usability. Remediation changes the product, and retesting checks the outcome. Clarify which work is included and who owns each follow-up rather than assuming one service covers everything.
Specify usable deliverables
Ask for reproducible findings, affected pages or components, explanation of user impact and practical remediation advice. Agree how severity is assigned, how duplicate issues are handled and whether the team receives a walkthrough. A readable report must translate into work your delivery team can own.
Compare cost against coverage
Compare the same scope, test depth, deliverables and retest allowance. Note exclusions, third-party systems, inaccessible source files and any assumptions about access. Avoid treating a claimed score, badge or automated result as proof that every user can complete every task.
Plan what happens after the audit
Assign owners and priorities, make space for retesting and include accessibility in future changes. Confirm any standards target with the provider and seek appropriate advice for legal obligations. Our directory does not certify provider expertise or guarantee compliance.
Your comparison notes
For each option, record: your objective; the exact scope; what is included; what is excluded; the full cost; timing and cancellation conditions; the source URL; and the date you confirmed the details. Keep uncertainties visible instead of filling gaps with assumptions.